Corner Place Surgery

Written by a patient

I cannot understand the bad reviews here. I know we do have an occasional problem but compared to what I hear about other surgeries I think we are very lucky to have Corner Place Surgery. In my experience the receptionists are usually most helpful, the doctors (in my experience) are great and always prepared to listen and discuss any concerns regarding treatment and medical issues, and the nurses are lovely. I know getting an appointment when you want one is not always possible but the surgery opening hours are now such that one can usually be found to suit. Keep it up, Corner Place.

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Written by a patient

Doctor's are good never had complaint about them,it's getting to see them is the problem Told to ring 8 o'clock in morning,started ringing just before 8 o'clock this morning and was engaged for 25 minutes,I think receiver was left of hook,this has happened before,then when you do get through and roughly give symptoms your told doctor will ring you back,so you have to sit and wait for a return phone call which could be couple hours later(face to face is better) and if you happen to be out and about shopping,all about you can here your troubles,if your driving you miss the call.bring back sit and wait your turn.

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Written by a patient

To phone for anything there's a long list of what can and cannot be done via the phone call. This is being paid for by the person calling the surgery. I think this is unacceptable with some calls costing as much as 40p per minute. The new procedures for appointment and prescription requests would be good if it worked. We can arrange appointment on line from I suppose 04.am but for most others we have to call first thing. You can not pre arrange an appointment for example on a day off. If you get a pin number or online access code wrong it gets blocked after 3attempts You can at least go online to order a monthly prescription as I did on the 17 pf December I went to pick up my pain tablets only to be told no prescription was received by the chemist. I contacted the surgery who gave me a code to give the pharmacy to re locate my prescription but the code must have been wrong so now again my prescription is not available I now have to contact the surgery again on Monday which will mean getting my prescribed meds due to start the 24/12 I won't get them now until maybe Friday. I'm going to move surgeries in the new year. Don't come to this one there are to many patients since the merger. There's room for about 5 cars only if you have to drive parking is restricted to one hour. The receptionist is one occasionally two but no privacy when standing waiting to see a Gp or make personal requests.. Sorry but you want the facts.

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Written by a patient

Worst Doctors I have ever been with! I can't type all the problems but top 3. 1. Arranged an appointment but didn't tell my wife, I found out as I happened to be waiting for another doctor at the time, who was completely confused by it. 2. I had lost feeling in the side of my body, I was told to come back in a week, so a week went past went back a week later and was rushed into hospital. 3. Informed my wife she had back problems and sent to physio, a month later the pain was back this time they told her it was her nothing is wrong, back and forth and latest arranged for a test, but wait turned up and doctor knew nothing about it and couldn't do it. There is so much more. Stay away your better of going to vets.

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Written by a patient

Receptionist lack any organizational skills which reflects throughout their entire practice

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